Privacy Policy

Last updated: 9/10/2025

1. Information We Collect

At Tuma.AI, we collect information you provide directly to us, such as when you:

  • Contact us for services or support
  • Subscribe to our newsletter
  • Fill out forms on our website
  • Engage with our AI and automation solutions

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our technology solutions
  • Communicate with you about our services
  • Send you technical updates and security alerts
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist in operating our website and services
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  • Lodge a complaint with relevant authorities

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

8. International Data Transfers

As an African technology company, we primarily process data within Africa. However, some data may be transferred to other jurisdictions where our service providers operate, always with appropriate safeguards.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Tuma.AI

Email: info@tumaai.africa

Phone: +254 746 051 278

Address: Nairobi, Kenya